Centro de ayuda
Once you know where you’re traveling and whose space you'll be staying in, all you have to do is get going!
Before you get there
Send a message to your host to arrange a check-in time and arrival details like picking up the key.
We'll send you an email that includes your trip itinerary, receipt, and host contact information. You can also view your reservation details, alter your plans, or cancel your reservation from the My Trips section on your personal account page.
During your trip
We encourage you to have the time of your life! Enjoy your host's home and city as if it were a friend's, and remember to be considerate of your neighbors. If any issues arise during your trip, be sure to get in touch with your host. In most cases, they'll be the person best equipped to help you. If your host can't solve the problem, please contact us.
After you travel
Write a review about your host and their space so other travelers can learn through your experience. Your host will also have a chance to write a review for you, too. Then, pick the next place you'd love to go and find a space on CasaVacacional!